Pickup

No pickup done (no-show)

Based on your reservation, Hertz will block a vehicle for you that is not rented elsewhere. If you do not pick up your vehicle within two hours of the agreed pick-up time, or if you have not provided a flight number when booking at the airport, Hertz reserves the right to charge you a no-show fee.

Reservations with the option «Pay now»

The no-show fee is CHF 65.00 incl. VAT and is due on the calendar day of the rental when the station closes, but no later than midnight. We will refund the prepaid amount minus the no-show fee if you write to us at Hertz Prepaid Accounting Department, Hertz Europe Service Centre, Swords Business Park, Swords, Co. Dublin, Ireland within 90 days of the pick-up date and request a refund, enclosing a copy of the reservation confirmation. 

This fee will not be charged if you prove that you are not responsible for the failure, no failure occurred, or the failure is substantially less than the fee.

Reservations with the option «Pay later»

The no-show fee is CHF 65.00 incl. VAT. This fee will not be charged if you prove that you are not responsible for the failure, no failure occurred, or the failure is substantially less than the fee.